How can I offer a discount or a sale to my customers?
On your listing details, you can see that there is a "Price" portion and "Original Price". The Price will represent the actual price you are selling your product or service, hence the discounted or sale price. The Original Price will indicate the price before discount.
Can my customers directly contact me for inquiries?
Yes, our marketplace has its messaging app where you can have a live chat directly with your buyers within the platform. You will also get an email notifying you if you received a message or inquiry from the marketplace. You can see your message logs ...
Is there a tax portion on the listing price where I can record the GST or VAT component?
The price needs to be shown as inclusive of your local sales tax. You can offer the customer to contact you after the sale for a copy of the tax invoice and receipt in addition to our system receipts.
Can I personalize my store page?
Yes, you can personalize your store info by uploading your own cover image and adding some description so your buyers know what you offer. Just go here: https://trade.ellect.biz/apps/stores/edit
How can my buyers contact me?
Suppliers and customers can communicate with each other directly through our messaging app integrated on the marketplace. You will also receive an email notification whenever there are inquiries from your listing. You can find your conversations on ...
What is a listing?
A listing is a catalog where you can publish the products and services you want to sell in the marketplace. You can manage your listings here https://trade.ellect.biz/listing/manager. Make sure that you put the proper category for your listing and ...