Why do I need to update my bank details?
In order to receive your payments at the end of the transaction, you must fill in your bank details. We use Stripe, a secure and compliant platform, to handle payments. The bank details is also part of the verification process by Stripe.
Where can I update my bank details?
Log in to your account using your registered email and password in Ellect. Go to Dashboard > My Account > My Banking Information, then fill out all the needed information. Make sure you choose the correct currency based on your bank account's ...
Do I need to create a separate customer account to be able to purchase to other suppliers?
Once you are a member/supplier of Ellect, you can automatically be able to purchase to other members within the platform without the need of signing up as a customer. The marketplace is designed so members can reach out to each other for the exchange ...
What is Stripe Connect?
Stripe Connect is a powerful marketplace integration by Stripe allowing users to transact securely within the marketplace and receive payments using their bank account details without the need to open a Stripe account. Stripe Connect ...
How will I ship my order if my listing is a product?
After accepting the order, you may opt to ship your product to a courier of your choice. Get the transaction traking details from your courier and which you will need to input when you click to ship the order. Your buyer will get that information on ...
As a buyer, how can I pay my order?
After choosing the listing you wanted to check-out, you may proceed by entering your bank account details. A notification will prompt on the screen if the transction has been successful. Note that our marketplace is using Stripe Connect to accept ...